Privacy Policy
Last updated: 12 July 2026
This policy explains what RezPartner collects, why, and what happens to it. The short version: we collect what the product needs to work, we don't sell it, and we don't run third-party ad trackers.
What we collect
- Account data — your email address, used for magic-link sign-in and service notices.
- Workspace content — the inventory, media, pricing, proposals, invoices, itineraries, and client records you create.
- Client and visitor details — names, email addresses, and phone numbers that vendors record or that visitors submit with a booking request. These belong to the vendor's workspace and are used only to fulfil that vendor's proposals and bookings.
- Operational data — session cookies needed to keep you signed in, and server logs (such as IP addresses and request paths) kept for security and debugging.
What we don't do
We don't sell personal data, we don't share it with advertisers, and we don't use third-party analytics or advertising trackers on the service.
Where data lives
Content is stored in our database and uploaded media in S3-compatible cloud object storage. Transactional email (such as magic links) is delivered through an email provider. These providers process data only on our behalf.
Public by your choice
Some content is public because you publish it: storefront listings are visible to anyone, and proposal, itinerary, and invoice share links are visible to anyone who has the tokenized link. Unlisting an item or not sharing a link keeps it private to your workspace.
Retention and deletion
We keep your data while your account is active. You can delete individual records in the product, and you can ask us to delete your entire workspace — we will remove it from live systems promptly and from backups on their normal expiry cycle.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. If you are a client of one of our vendors, your data controller is that vendor — contact them first, and we will support their request.
Changes
If this policy changes materially we will notify account holders by email. See also our Terms of Service.